In our last article, we talked about what business process re-engineering is (also known as BPR) and why it is so valuable. In this post, we’d like to go a little bit further and discuss how you can best implement BPR into your organization.
I’m gonna make a change
While the idea of revising existing business materials may seem daunting and time-consuming, think of BPR as transforming your existing “as is” business process into your “to be” business process. This gives you the opportunity to not only consider your business purpose, but clarify and redefine it, as well. And because of so many market and technological changes, it’s only natural you want to analyze how things are run and adapt according to the current market. This is especially valuable in trying to align your business processes to better fit you new selected software packages. BPR allows you take a look at current tasks and consider how they could be streamlined or simpler. No reason to make anything more complicated than it needs to be. If done right, BPR will result in better services offered and ultimately a decrease in costs and/or an increase in profits.
There can be only one…
BPR is a great solution and it can offer many benefits, but it’s important to have a process for your process. To help things streamline as efficiently as possible, it’s important to have one gatekeeper and one back-up to ultimately be responsible for maintaining the business process. Essentially, the gatekeeper is the one that has the final say in how things are run. They will also be the go-to person for any questions or concerns that come up during the re-engineering process. It’s also important to designate a back-up as well, for any time that the gatekeeper is out on leave or is otherwise unavailable.