Replacing your CIS: A Huge Undertaking (Part One)
Utility companies rely heavily on Customer Information Systems (CIS), but sometimes there comes a time when you might want to replace your existing setup. There are a variety of reasons you might want to switch, [...]
Scope it Out: Writing an Effective SOW
There are many things to consider before beginning a project. We’ve already looked at best practices when it comes to project management, but there’s another important item worth completing at the beginning, and that is [...]
It’s Smart to Use Business Intelligence
When developing and implementing a successful project, one of the most important resources is data. However, just having data isn’t beneficial enough; it’s analyzing and making decisions based on that data that is even more [...]
All Together Now: Delivering Project Excellence
When it comes to utility projects, there are many moving parts and things to consider. For example, we discussed earlier at how crucial having a knowledgeable project manager can be. It’s also important to have solid [...]
The Value of a Communication Plan
When it comes to successful project management, we already discussed some best practices. We also explored the importance of listening. But along the same lines of listening, another valuable tool to consider is a communication [...]
Write On: Why Documentation is Important
Even though you’ve gone live, there’s still plenty of things to consider and keep up with. Last time we spoke about how important training is. But another overlooked component after go-live is documentation. Your documentation [...]