About Rachel Eichen

This author has not yet filled in any details.
So far Rachel Eichen has created 13 blog entries.

The Value of a Communication Plan

When it comes to successful project management, we already discussed some best practices. We also explored the importance of listening. But along the same lines of listening, another valuable tool to consider is a communication plan. This is essentially a document that outlines what will be communicated to who and when. While having one can [...]

2017-05-22T10:13:21-04:00May 22nd, 2017|

Write On: Why Documentation is Important

Even though you’ve gone live, there’s still plenty of things to consider and keep up with. Last time we spoke about how important training is. But another overlooked component after go-live is documentation. Your documentation can serve many different purposes both during and after go-live, so it is important to make it a focus from [...]

2017-05-05T14:21:21-04:00May 4th, 2017|

The Value of Training After Go-Live

Imagine this! You’ve spent millions on your new Customer Information System (CIS) implementation, and thanks to following some best practices, you’re up and running! Your post production support period is over, the vendors are gone, and you are now on your own. So, how do you engage your staff and continue to keep their skills [...]

2017-05-01T20:07:20-04:00April 27th, 2017|

Did You Hear? The Importance of Listening

There are many different things to consider when successfully implementing a product. We previously discussed how important a knowledgeable project manager is to the success of an implementation. But another crucial component to success is listening - something often overlooked. Implementation projects can be costly, and if you do not listen properly this can cost [...]

2017-04-12T15:13:35-04:00April 9th, 2017|
Go to Top