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About Rachel Eichen

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So far Rachel Eichen has created 13 blog entries.

At Your Service: The Importance of an SLA

You’ve got your website up and running with lots of vendor integration. When everything works smoothly, everyone is happy. But what about when things go down or are just slow? How will you, as a client, be treated. That’s why a Service Level Agreement (SLA) is so important. In this article we’re going to look [...]

2018-10-03T13:46:55+00:00October 3rd, 2018|

Change for Good: The Importance of BPR

In our last article, we talked about what business process re-engineering is (also known as BPR) and why it is so valuable. In this post, we’d like to go a little bit further and discuss how you can best implement BPR into your organization. I’m gonna make a change While the idea of revising existing [...]

2018-10-03T13:24:59+00:00September 6th, 2018|

Replacing Your CIS: Best Practices for Business Process Re-engineering

It’s time to replace your CIS, and as we discussed in previous articles, there are lots of different things to consider to make sure the process goes as smoothly as possible. You might be thinking about budgets, requirements, and proposals, but one thing that often gets neglected is documentation – specifically business documentation. We already [...]

2018-06-26T15:43:53+00:00June 26th, 2018|

Replacing your CIS – A Huge Undertaking (Part Two)

In our last post we discussed the first few steps of replacing your CIS. First, you want to start with identifying your requirements to determine what you want. Next, you want to publish an Request for Proposal (RFP) to solicit vendors. Third, you want to shortlist and select your vendor. Now, let’s talk about the next few [...]

2018-04-18T10:53:20+00:00April 18th, 2018|